State Farm® Insurance Agent Parker Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deandra Freeman Paul
August 24, 2026
"I've had a few months of hard times and trying to keep my homeowners insurance caught up but Melissa assisted me with a discount due to the new roof we had done several months ago. Melissa is awesome to work with! After Maggie Waldrop retired, I was worried about my new agent(s) but Melissa at Parker Smith's office has given me that renewed confidence in knowing that in my time of need I have someone in my corner that has my best interest at heart!
Thank you Melissa! 🫶🏽"
"Deandra, we truly appreciate you sharing this with us! It means so much to know Melissa was able to help you with your new roof discount and be a source of support during a difficult time. We’re especially grateful to hear that her care helped restore your confidence in our agency. Thank you for trusting us!"
Adrian _21
August 21, 2026
"Great support staff and felt like all my questions and concerns were answered respectfully."
"Thanks for sharing your experience! It means a lot to know our support team took the time to listen, answer your questions, and make sure your concerns were handled with care. We’re always here to help whenever you need us!"
rover632WES unknown
August 12, 2026
"Went in to be added as a driver for my mom's car. Michelle and Alina were both very nice, professional and super friendly. We were in and put within 5 minutes. I would recommend this business to anyone."
"We're delighted to hear that Michelle and Alina made your visit quick and pleasant while adding you as a driver. If you have any more insurance needs in the future, feel free to reach out to our team. Thank you for your recommendation! "
Courtney Williams
August 10, 2026
"Best rates around & Best customer service!!"
"Nothing brings us more joy than hearing this, Courtney! We are thrilled to know that you found our rates competitive and valued our customer service. Thanks!"
Lisa Rapien
August 6, 2026
"Melissa was very helpful. She went above and beyond to get answers for me!"
"What a joy to read—thank you, Lisa! We're glad to hear that Melissa was able to assist you and provide the answers you needed. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
Barbara Smith
August 3, 2026
"Alona Sanders answered all my questions and got my vehicle insurance straightened out. Thank you!!!"
"Barbara, this is the kind of experience that makes our team smile! We’re so happy Alona Sanders was able to help answer your vehicle insurance questions and make sure everything was taken care of. Providing clear guidance and making the process easier for our customers is what we strive for every day. We appreciate you trusting our team and are always here whenever you need us."
David Martino
July 31, 2026
"Unbelievable service very .pleased"
"Your five stars are a great reminder of the experience we aim to provide. Thanks, David!"
markien gleaton
July 31, 2026
"I spoke with an agent by the name Parker who provided me care with great customer service!"
"It's great to hear that Parker was able to assist you with such excellent customer service. If you have any more insurance needs or questions, feel free to reach out to our team."
Jessica Brown
July 27, 2026
"Always helpful !!"
"Jessica, we’re thrilled to see your 5 stars come through. Thanks for the kind gesture!"
Rosman Simmons
July 24, 2026
"Great customer service. Very polite and easy to talk to. Always happy to help."
"Rosman, we're glad to hear that you found our team polite and easy to talk to. It's our goal to always be helpful with your insurance needs."
Lance Abernathy
July 8, 2026
"We have had nothing but good things to say about the personalization of the service we get from Parker Smith and his group for 7 years. Most recently we had a change in vehicles and Melissa went through efficiently with us to get the coverage we needed as we analyzed all of our covered vehicles at the time."
"Lance, your loyalty means a lot to us! We’re thrilled to hear Melissa has provided the helpful and efficient service you deserve when it comes to your vehicle coverage. Thank you for trusting our team over the years!"
Josh Apple
June 16, 2026
"Had a great experience working with Parker! Made things very easy and communicated with me perfectly and patiently with my busy schedule."
"Thank you, Josh, for sharing your experience! We're glad we could make the process easy and accommodate your busy schedule. We appreciate your feedback and look forward to assisting you in the future."
Roger Joel
June 12, 2026
"Parker and his team are incredibly kind and provide exceptional customer service."
"Thank you, Roger, for your generous review. We're grateful for your recognition of our team's dedication to providing exceptional customer service. Your support means a lot to us!"
Sally Mae
June 12, 2026
"Parker was so helpful! She helped me with my billing and she was very quick with the process!"
"Thank you, Sally Mae, for your feedback! I'm glad to hear that we were able to assist you with your billing efficiently. We appreciate your support and look forward to serving you again."
Clarissa Starks
June 5, 2026
"They are very nice people very helpful"
"Thank you, Clarissa, for your kind words. We're glad to hear that our team was helpful to you. If you need any further assistance, feel free to reach out."
Dmitriy Razin
May 29, 2026
"Nice experience with the State Farm office. Friendly people, excellent customer service, and very helpful with my insurance needs. I'm very satisfied and would recommend them."
"Thank you, Dmitriy, for sharing your experience with us. We're glad our team could assist you with your insurance needs and provide friendly service. Your recommendation means a lot to us!"
T How
May 19, 2026
"Melissa has been excellent to work with. She has been very helpful in answering questions and providing support for my claim. She also follows up which I really appreciate to make sure the process is moving forward."
"Thank you for sharing your experience with Melissa. It's great to hear that her support and follow-up have been helpful with your claim. We appreciate your feedback! "
Daniel Richardson
May 14, 2026
"Madeline was extremely helpful and kind in providing a homeowner's insurance quote. She walked me through different coverage levels, explaining the cost impact of each decision. Highly recommend working with her!"
"Daniel, thank you for taking the time to leave a review. We’re glad Madeline was able to walk you through your homeowners insurance options and make everything easy to understand. Your support and recommendation truly mean a lot to us."
patricia velazquez
May 7, 2026
"Love my state farm. They are always there to help and answer any of my questions."
"Thank you, Patricia, for your kind words! We're glad to be there for you and assist with any questions you have. Your support means a lot to us."
Eluzabeth Smith-Hurd
April 27, 2026
"This is a fair and pleasant , they are also kind and even send our family a very nice card for the holidays."
"Thank you, Eluzabeth, for your thoughtful review. We're glad to hear that you found our service fair and pleasant, and we're happy to have been able to send a holiday card to your family. Your support means a lot to us."
Kc Johnson
April 24, 2026
"The Parker Smith Office is nothing short of a miracle as I transitioned from my Former Auto Insurance. They are making the process, as difficult as it ACTUALLY is, seem easily transitional. Pleasant, Helpful, Courteous and Efficient! Bravo to the Whole Team with the Stars Alina and Madelyn. Highly Recommended."
"Thank you, Kc Johnson, for your thoughtful review. We're glad to hear that Alina and Madelyn made your transition smooth and efficient. Your recommendation means a lot to us."
Lynn
April 14, 2026
"I am amazed at the response and professionalism from the Parker Smith State Farm agency. All of the people have been so supportive and helpful. They have taken care of us during our difficult time. They are moving very quickly to get us back to normal"
"Thank you, Lynn, for your kind words. We're glad our team could support and assist you during this challenging time. We're committed to helping you get back to normal as swiftly as possible."
Pete G
April 6, 2026
"Easy to communicate, nice and simple. I have a great experience working with them. Price is little high, but I hope that is could be changed in the future. Otherwise is a great service."
"Thank you, Pete, for sharing your experience with us. We're glad to hear that communication has been smooth and that you're having a great experience. We appreciate your feedback on pricing and will keep it in mind for the future. Thanks again!"
Jason M Perez
April 3, 2026
"Issues from day 1. From them not communicating during the quote process, to providing extraordinary high coverage that I had to read between the lines on to ensure that they didn't overcharge. I essentially had to teach the agent how to do his job.
If you like communicating via email and not speaking to people on the phone, then this is your company. This is coming directly from the owner Parker Smith who told me they should not have to call me if they emailed me. Apparently, customers are not worth a phone call on important matters... just impersonal emails.
If you believe in old school values of going the extra mile, answering phones and building real relationships, then find someone else."
"Jason, we sincerely apologize for your recent experience and appreciate you bringing this to our attention. When you sent us your information via email, we responded through the same channel in an effort to be timely and consistent; however, we understand that this may have come across as impersonal to you, and we regret that it did not meet your expectations. Your feedback is important to us, and we will use it to improve our communication and service moving forward. Thank you for sharing your perspective"
KD X
March 23, 2026
"Melissa assisted today but All of the agents have been pleasant and very helpful so far!"
"Thank you for your feedback! We're glad to hear that Melissa and the rest of our team have been helpful. Your support means a lot to us."