State Farm® Insurance Agent Parker Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lance Abernathy
July 8, 2026
"We have had nothing but good things to say about the personalization of the service we get from Parker Smith and his group for 7 years. Most recently we had a change in vehicles and Melissa went through efficiently with us to get the coverage we needed as we analyzed all of our covered vehicles at the time."
"Lance, your loyalty means a lot to us! We’re thrilled to hear Melissa has provided the helpful and efficient service you deserve when it comes to your vehicle coverage. Thank you for trusting our team over the years!"
Josh Apple
June 16, 2026
"Had a great experience working with Parker! Made things very easy and communicated with me perfectly and patiently with my busy schedule."
"Thank you, Josh, for sharing your experience! We're glad we could make the process easy and accommodate your busy schedule. We appreciate your feedback and look forward to assisting you in the future."
Roger Joel
June 12, 2026
"Parker and his team are incredibly kind and provide exceptional customer service."
"Thank you, Roger, for your generous review. We're grateful for your recognition of our team's dedication to providing exceptional customer service. Your support means a lot to us!"
Sally Mae
June 12, 2026
"Parker was so helpful! She helped me with my billing and she was very quick with the process!"
"Thank you, Sally Mae, for your feedback! I'm glad to hear that we were able to assist you with your billing efficiently. We appreciate your support and look forward to serving you again."
Clarissa Starks
June 5, 2026
"They are very nice people very helpful"
"Thank you, Clarissa, for your kind words. We're glad to hear that our team was helpful to you. If you need any further assistance, feel free to reach out."
Dmitriy Razin
May 29, 2026
"Nice experience with the State Farm office. Friendly people, excellent customer service, and very helpful with my insurance needs. I'm very satisfied and would recommend them."
"Thank you, Dmitriy, for sharing your experience with us. We're glad our team could assist you with your insurance needs and provide friendly service. Your recommendation means a lot to us!"
T How
May 19, 2026
"Melissa has been excellent to work with. She has been very helpful in answering questions and providing support for my claim. She also follows up which I really appreciate to make sure the process is moving forward."
"Thank you for sharing your experience with Melissa. It's great to hear that her support and follow-up have been helpful with your claim. We appreciate your feedback! "
Daniel Richardson
May 14, 2026
"Madeline was extremely helpful and kind in providing a homeowner's insurance quote. She walked me through different coverage levels, explaining the cost impact of each decision. Highly recommend working with her!"
"Daniel, thank you for taking the time to leave a review. We’re glad Madeline was able to walk you through your homeowners insurance options and make everything easy to understand. Your support and recommendation truly mean a lot to us."
patricia velazquez
May 7, 2026
"Love my state farm. They are always there to help and answer any of my questions."
"Thank you, Patricia, for your kind words! We're glad to be there for you and assist with any questions you have. Your support means a lot to us."
Eluzabeth Smith-Hurd
April 27, 2026
"This is a fair and pleasant , they are also kind and even send our family a very nice card for the holidays."
"Thank you, Eluzabeth, for your thoughtful review. We're glad to hear that you found our service fair and pleasant, and we're happy to have been able to send a holiday card to your family. Your support means a lot to us."
Kc Johnson
April 24, 2026
"The Parker Smith Office is nothing short of a miracle as I transitioned from my Former Auto Insurance. They are making the process, as difficult as it ACTUALLY is, seem easily transitional. Pleasant, Helpful, Courteous and Efficient! Bravo to the Whole Team with the Stars Alina and Madelyn. Highly Recommended."
"Thank you, Kc Johnson, for your thoughtful review. We're glad to hear that Alina and Madelyn made your transition smooth and efficient. Your recommendation means a lot to us."
Lynn
April 14, 2026
"I am amazed at the response and professionalism from the Parker Smith State Farm agency. All of the people have been so supportive and helpful. They have taken care of us during our difficult time. They are moving very quickly to get us back to normal"
"Thank you, Lynn, for your kind words. We're glad our team could support and assist you during this challenging time. We're committed to helping you get back to normal as swiftly as possible."
Pete G
April 6, 2026
"Easy to communicate, nice and simple. I have a great experience working with them. Price is little high, but I hope that is could be changed in the future. Otherwise is a great service."
"Thank you, Pete, for sharing your experience with us. We're glad to hear that communication has been smooth and that you're having a great experience. We appreciate your feedback on pricing and will keep it in mind for the future. Thanks again!"
Jason M Perez
April 3, 2026
"Issues from day 1. From them not communicating during the quote process, to providing extraordinary high coverage that I had to read between the lines on to ensure that they didn't overcharge. I essentially had to teach the agent how to do his job.
If you like communicating via email and not speaking to people on the phone, then this is your company. This is coming directly from the owner Parker Smith who told me they should not have to call me if they emailed me. Apparently, customers are not worth a phone call on important matters... just impersonal emails.
If you believe in old school values of going the extra mile, answering phones and building real relationships, then find someone else."
"Jason, we sincerely apologize for your recent experience and appreciate you bringing this to our attention. When you sent us your information via email, we responded through the same channel in an effort to be timely and consistent; however, we understand that this may have come across as impersonal to you, and we regret that it did not meet your expectations. Your feedback is important to us, and we will use it to improve our communication and service moving forward. Thank you for sharing your perspective"
KD X
March 23, 2026
"Melissa assisted today but All of the agents have been pleasant and very helpful so far!"
"Thank you for your feedback! We're glad to hear that Melissa and the rest of our team have been helpful. Your support means a lot to us."
Pat Culbertson
March 23, 2026
"most personable and helpful with requests and information. happy with these folks."
"Thank you, Pat, for your kind words and for highlighting our personable and helpful service. We're glad to hear you're happy with our team. Your support means a lot to us."
Nequell Jackson
March 16, 2026
"Very nice people!"
"Thank you, Nequell, for your kind words! We're glad to hear you had a positive experience with our team. If you need anything else, feel free to reach out."
Tamela Singleton
March 10, 2026
"Very friendly and provided what I asked for and more."
"Thank you, Tamela, for your kind words. We're glad to hear that our team was friendly and able to meet your needs. Your feedback means a lot to us. "
Angela Long
March 9, 2026
"Melissa is GREAT!"
"Thank you, Angela, for your feedback! We're glad to hear that Melissa made a great impression. Your support means a lot to us."
Tomm Knutson
March 3, 2026
"Ian Batson works with Parker, and they always do a great job. Highly recommend."
"Thank you, Tomm, for your recommendation and for highlighting Ian's great work. We're glad to know you're satisfied with our service. "
Christie VanGieson
March 2, 2026
"Parker Smith and everyone in his office are always helpful and nice."
"Thank you Christie! We appreciate you!"
Nannette Sharrer
March 2, 2026
"I am between jobs right not and having trouble keeping up with my bills. Melissa took the time to call me and give me options so that I could still keep my policy active and not cancel which was such a relief right now.
I've gotten other quotes and none were any less than State Farm."
"Thank you, Nannette, for sharing your experience. It's great to hear that Melissa was able to assist you during this challenging time and help keep your policy active. We appreciate your trust in us and are here to support you whenever you need. "
Reva Alexander
February 27, 2026
"Wonderful customer service from Chace! Thanks to him I was able to find the most competitive price-to-coverage ratio compared to the other insurance providers id been quoted by, and the entire experience was quick, easy, and made for a fantastic first impression of the company."
"Thank you, Reva, for sharing your experience with Chace! It's great to hear that he helped you find the best price-to-coverage ratio and made the process smooth and efficient. We appreciate your feedback and look forward to assisting you in the future."
Dennis Ostrowski
February 23, 2026
"I can’t remember the ladies name I spoke to but she was very nice and helpful she also said she would call me back and she did great service"
"Thank you, Dennis, for sharing your experience with us. We're glad to hear that our team member was helpful and followed up as promised. Your feedback is greatly appreciated. "
Jo Ann Cook
February 17, 2026
"Friendly staff and always very helpful with any questions I may have. Would definitely recommend Parker Smith."
"Thank you, Jo Ann, for your kind words! We're glad our team could assist you with your questions. Your recommendation means a lot to us."