State Farm® Insurance Agent Parker Smith

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Alyssa Miller

July 23, 2024

5 out of 5

"I cannot recommend Parker Smith and Chase Stephens enough! This office is STELLAR and I’m so excited to be covered by them. Very personable, great energy, kind people, and make the entire process EASY PEASY! 10/10, you will not regret coming to them."

Tammy Bridges

July 22, 2024

5 out of 5

"BenState farm for years they have always helped me out and work with me."

Annette Staley

July 18, 2024

5 out of 5

"Great customer service!!"

Timothy “Wolf” Hayes

July 17, 2024

5 out of 5

"They are great and are always willing to work with me when I’m having problems. As a father of 2 and husband of a disabled woman they are a great help."

Alla Kovalenko

July 17, 2024

5 out of 5

"I had Amazing experience with staff members @Parker Smith State FarmAgency. From the 2 friendly ladies at Front desk who welcomed me with a smile , Chase was Amazing , answer all questions, gave me a amazing quote , I’m so exited to become a State Farm customer … I will definitely suggest Parker Smith Agency 💯💯"

Donna Burns

July 15, 2024

5 out of 5

"Melissa gives great service every time we come in. Treats us like family"

Cynthia Lee

July 15, 2024

5 out of 5

"Melissa is the best"

Greg Travis

July 11, 2024

5 out of 5

"I have had insurance with state farm thru parker smith. It has been the best experience ive had. He has very helpful thru many difficult obstacle ive had to deal with. But always helped me get thru them. Both Parker an Melissa have been the greatest help with keeping me insured thru hard times."

Matthew Atkinson

July 11, 2024

5 out of 5

"Professional experience and knowledge"

Tricia Burdick

July 10, 2024

5 out of 5

"Very helpful and thorough with making sure I had all I needed."

Gidget Hall

July 10, 2024

5 out of 5

"Parker Smith and his team always provide excellent customer care. I saved $108 per month. Thank you all and keep up the great work."

Margaret Smith

July 10, 2024

5 out of 5

"Melissa is a great agent. She knows her stuff and Was very helpful explaining the insurance that suited me."

Sandra Smith

July 10, 2024

5 out of 5

"Parker Smith and his Team go above and beyond to provide excellent customer service and offer amazing products. Thank you for taking care of me and my family."

Lilly Catherine

July 10, 2024

1 out of 5

"The owner Parker Smith, does not answer his emails. My agent, Chase, also does not respond to messages. Their communication is severely lacking, their professionalism is non existent. In January, after being hit by another driver, I asked what to do about my Drive and Safe Discount since the Collision shop still had my vehicle. I had received many emails from State Farm to declare my milage, which wasn’t possible. This accident did not go through Sate Farm because we were not at fault. I had to call the State Farm rep at the customer service line for help and was put on hold over 40 minutes because my agent and the owner couldn’t help me. In February, I inquired why my escrow went up when I did not file any claims. I was given no definitive answer except “inflation”. In March, I received at least 6 emails regarding adding my milage again for the Drive and Safe discount, which I couldn’t do because I still had not received my vehicle back. I contacted both Parker and Chase and did not receive help. I then received an unkind email from Parker that said that they “bent over backwards to help me and I was essentially bothering them”. I sincerely was only trying to clarify things that I did not understand clearly. In July, my Homeowner’s Insurance increased by more than a third. I contacted Chase and he did not reply. I emailed Parker several times asking for clarification and received no reply. I went to Ken Rowland’s State Farm agency and was greeted warmly and I switched to this State Farm agency happily. I have all emails and texts to corporate this review. I do not recommend the Parker Smith agency. They are unprofessional and do not help you when you have pertinent questions."

Andrea Melendez

July 9, 2024

5 out of 5

"This office is full with attentive people like Chase. He is super responsive and quick with everything we have needed."

Lanesha Tyson

July 9, 2024

5 out of 5

"Taylor was very helpful. Thanks Taylor!"

Kendrick Evans

July 8, 2024

5 out of 5

"Best place to get insurance they are really nice and reasonable"

Rebekah Evans

July 8, 2024

5 out of 5

"Great customer service and really nice. They are always professional and willing to help when I have any questions. They are the best insurance I have worked with."

Wonderly Gambrell

July 1, 2024

5 out of 5

"I’ve been with Parker State Farm for many years and my experience has been great! For me I trust them with my car/life/ and rental insurance! When visiting the office they always greet me with smiles, over the phone always courteous and listening helping me make the best decision for my situation! State Farm Rocks! I highly recommend this company.."

western_abs

July 1, 2024

5 out of 5

"Very professional and answered all questions."

Shannon Davenport

July 1, 2024

5 out of 5

"Promt response. And treated me like family."

Tervor Harrison

June 26, 2024

5 out of 5

"They was very helpful and polite!"

alvie kernells

June 24, 2024

5 out of 5

"Taylor has been very helpful in resolving my mother’s issue. She has be extremely polite and very pleasant to work with!!"

Chloe Lee

June 19, 2024

5 out of 5

"Great working with Mammie and Chas. They were very helpful and polite."

Britt M

June 17, 2024

5 out of 5

"All the people who work in this office are amazing at what they do. They work with efficiency and a positive attitude and truly care about their customers."

What our customers say about us...

Alyssa Miller

July 23, 2024

5 out of 5

"I cannot recommend Parker Smith and Chase Stephens enough! This office is STELLAR and I’m so excited to be covered by them. Very personable, great energy, kind people, and make the entire process EASY PEASY! 10/10, you will not regret coming to them."

Tammy Bridges

July 22, 2024

5 out of 5

"BenState farm for years they have always helped me out and work with me."

Annette Staley

July 18, 2024

5 out of 5

"Great customer service!!"

Timothy “Wolf” Hayes

July 17, 2024

5 out of 5

"They are great and are always willing to work with me when I’m having problems. As a father of 2 and husband of a disabled woman they are a great help."

Alla Kovalenko

July 17, 2024

5 out of 5

"I had Amazing experience with staff members @Parker Smith State FarmAgency. From the 2 friendly ladies at Front desk who welcomed me with a smile , Chase was Amazing , answer all questions, gave me a amazing quote , I’m so exited to become a State Farm customer … I will definitely suggest Parker Smith Agency 💯💯"

Donna Burns

July 15, 2024

5 out of 5

"Melissa gives great service every time we come in. Treats us like family"

Cynthia Lee

July 15, 2024

5 out of 5

"Melissa is the best"

Greg Travis

July 11, 2024

5 out of 5

"I have had insurance with state farm thru parker smith. It has been the best experience ive had. He has very helpful thru many difficult obstacle ive had to deal with. But always helped me get thru them. Both Parker an Melissa have been the greatest help with keeping me insured thru hard times."

Matthew Atkinson

July 11, 2024

5 out of 5

"Professional experience and knowledge"

Tricia Burdick

July 10, 2024

5 out of 5

"Very helpful and thorough with making sure I had all I needed."

Gidget Hall

July 10, 2024

5 out of 5

"Parker Smith and his team always provide excellent customer care. I saved $108 per month. Thank you all and keep up the great work."

Margaret Smith

July 10, 2024

5 out of 5

"Melissa is a great agent. She knows her stuff and Was very helpful explaining the insurance that suited me."

Sandra Smith

July 10, 2024

5 out of 5

"Parker Smith and his Team go above and beyond to provide excellent customer service and offer amazing products. Thank you for taking care of me and my family."

Lilly Catherine

July 10, 2024

1 out of 5

"The owner Parker Smith, does not answer his emails. My agent, Chase, also does not respond to messages. Their communication is severely lacking, their professionalism is non existent. In January, after being hit by another driver, I asked what to do about my Drive and Safe Discount since the Collision shop still had my vehicle. I had received many emails from State Farm to declare my milage, which wasn’t possible. This accident did not go through Sate Farm because we were not at fault. I had to call the State Farm rep at the customer service line for help and was put on hold over 40 minutes because my agent and the owner couldn’t help me. In February, I inquired why my escrow went up when I did not file any claims. I was given no definitive answer except “inflation”. In March, I received at least 6 emails regarding adding my milage again for the Drive and Safe discount, which I couldn’t do because I still had not received my vehicle back. I contacted both Parker and Chase and did not receive help. I then received an unkind email from Parker that said that they “bent over backwards to help me and I was essentially bothering them”. I sincerely was only trying to clarify things that I did not understand clearly. In July, my Homeowner’s Insurance increased by more than a third. I contacted Chase and he did not reply. I emailed Parker several times asking for clarification and received no reply. I went to Ken Rowland’s State Farm agency and was greeted warmly and I switched to this State Farm agency happily. I have all emails and texts to corporate this review. I do not recommend the Parker Smith agency. They are unprofessional and do not help you when you have pertinent questions."

Andrea Melendez

July 9, 2024

5 out of 5

"This office is full with attentive people like Chase. He is super responsive and quick with everything we have needed."

Lanesha Tyson

July 9, 2024

5 out of 5

"Taylor was very helpful. Thanks Taylor!"

Kendrick Evans

July 8, 2024

5 out of 5

"Best place to get insurance they are really nice and reasonable"

Rebekah Evans

July 8, 2024

5 out of 5

"Great customer service and really nice. They are always professional and willing to help when I have any questions. They are the best insurance I have worked with."

Wonderly Gambrell

July 1, 2024

5 out of 5

"I’ve been with Parker State Farm for many years and my experience has been great! For me I trust them with my car/life/ and rental insurance! When visiting the office they always greet me with smiles, over the phone always courteous and listening helping me make the best decision for my situation! State Farm Rocks! I highly recommend this company.."

western_abs

July 1, 2024

5 out of 5

"Very professional and answered all questions."

Shannon Davenport

July 1, 2024

5 out of 5

"Promt response. And treated me like family."

Tervor Harrison

June 26, 2024

5 out of 5

"They was very helpful and polite!"

alvie kernells

June 24, 2024

5 out of 5

"Taylor has been very helpful in resolving my mother’s issue. She has be extremely polite and very pleasant to work with!!"

Chloe Lee

June 19, 2024

5 out of 5

"Great working with Mammie and Chas. They were very helpful and polite."

Britt M

June 17, 2024

5 out of 5

"All the people who work in this office are amazing at what they do. They work with efficiency and a positive attitude and truly care about their customers."